Deskside Support Technician

📁
Information Technology
💼
USAC

You can expect a lot from a career at Worley


Together, our nearly 60,000 people across 60 countries have already achieved many industry firsts. And we’ve broken several records along the way.

We’re excited about the challenges ahead as the energy transition gathers pace. If you ask us, there’s never been a more rewarding time to work in the energy, chemical and resources sectors.


Whatever your ambition, there’s a path for you here. And there’s no barrier to your potential career success.
 
Working from home, provide desktop Support to end users across the whole of the U.S. Resolving request and incident tickets that arrive via phone, e-mail, and portal. Providing IT Support for multiple locations. Otherwise, routing tickets to correct resolution team.
 

  • Strong knowledge of Windows 7 and Windows 10 OS.
  • Strong knowledge of Microsoft Office 2010/2016 and Office365. 
  • Knowledge of engineering/design application installation and troubleshooting is preferred. Knowledge of application installation and troubleshooting is essential. 
  • Strong communication skills along with background in customer service. 
  • Ability to quickly troubleshoot common PC issues (hardware and software) and swiftly resolve or move toward resolution.
  • Support of conference room hardware and meetings from IT perspective.
  • ServiceNow platform experience is heavily preferred.
  • 5 years background in IT Support/Desktop Support/Service Desk. 
 
What we offer you

Providing an agile culture and challenging work opportunities results in a positive work environment.  Our people enjoy competitive compensation packages and a fun, personal, collaborative and safe working environment.  We value equal employment opportunity and are committed to promoting fairness, equality and diversity.

 

Our policy is to conduct background checks for all candidates who accept an offer of employment with us.

 

If you have the passion and talent to keep up, it's time to test the limits of what you can become.  Find your future with Worley.

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